What happens to my PROFILE credit if I don't use it all, or I cancel?

Any PROFILE credit you don't use carries forward when you renew: it stays on your account on top of the new year's $2,500 commitment. Renewing is your choice each year.

If you cancel a PROFILE, or don't renew it, unused credit is held for 24 months. Come back within that window, pay a $500 reactivation fee, and your credit is available in full again. After 24 months any remaining credit lapses. Credit is never redeemable for cash and can't be transferred to another account.