What happens to my website if I cancel?
Your site goes offline at the end of your paid month, or 14 days after you cancel, whichever is later. We tell you the date when you cancel.
The subscription pays for the design, build, hosting, and ongoing work for as long as you are subscribed, and we do not hand over the code, design, or site files.
You can ask us to export your content (copy, images, blog posts) any time while you subscribe, and for 90 days after your site goes offline.
We keep a full backup of your site for six months. If you come back during that time, we can put it back online: your subscription simply restarts, with no reactivation fee.
Related questions
Still have a question? Ask Betsy, or browse every answer. See Web Design.